Your MSP Manages Core IT – But Who Manages Your SaaS?

Really well. HEJJE works alongside your MSP as one integrated service, or directly with you if you prefer. Your MSP keeps looking after your devices, network and core IT, and we govern your SaaS tools: who has access, what you pay for and how it's used.

No. Once everything is set up, HEJJE is hands-off from your MSP's point of view. We handle the SaaS side end to end.

You stay in control. Routine tasks run automatically, but you decide which steps need approval, such as transferring a leaver's files or granting access to sensitive apps. Requests can be routed to a manager, app owner or IT, and exceptions can be run by hand whenever you need.

Yes. Most of our clients are led by Operations, Finance or a small IT team. We run the platform for you and report back in plain English, with costs in pounds and clear recommendations.

Discovery usually takes one to two weeks. Access policies follow in weeks two to three, and automated onboarding and offboarding runs from week four.

Two ways. Sign-in data from Microsoft 365 or Google Workspace shows the apps people log into with their work account. A browser extension, deployed centrally, catches the rest, including free trials and tools signed up to with just an email and password. Together they surface the Shadow IT your team and MSP can't see.

No. HEJJE doesn't replace your logins or put every app behind one sign-in. Many SaaS apps only offer SSO on their most expensive plans, so it isn't realistic for every tool. Instead, HEJJE gives you visibility of every app, control over licences and costs, and a clear view of access risks, whether or not an app supports SSO. Where you already use SSO through Microsoft 365 or Google Workspace, we work alongside it.

We don't need your passwords or our own admin logins. Each app is connected once, when one of your administrators authorises a secure connection, starting with Microsoft Entra ID or Google Workspace. You stay in control and can revoke any connection at any time. For full Shadow IT discovery, we recommend a browser extension, which we deploy centrally so your team doesn't have to install anything themselves.

No. The browser extension only detects business SaaS apps, such as a file-sharing or AI tool someone has signed up to. It isn't used to track general browsing. We'll help you let staff know how it works, in line with UK GDPR.

HEJJE services are primarily deployed through independently audited platforms: JOSYS holds SOC 2 Type 2 and ISO 27001, and Zite holds SOC 2 Type 2. Access is through single sign-on, and we sign a data processing agreement with you under UK GDPR. We'll confirm where your data is hosted before anything is connected.

Your data stays yours. If you leave, we disconnect the platform from your Microsoft 365 or Google Workspace, hand over an export of your app inventory and access records, and remove our access. Nothing is locked in.

Yes. It doesn't certify you, but an up-to-date app inventory, regular access reviews and leaver records are exactly the evidence these frameworks and cyber insurers ask for.

A small, affordable monthly fee per user for HEJJE to centrally manage your SaaS ecosystem, either directly or through your existing IT MSP contract. Any SaaS consolidation build projects are quoted separately.

A simple three-month rolling contract. Most clients see the service pay for itself at their first round of renewals.

Yes. Contracts roll every three months, so you're never locked into a long commitment.

Yes. You can contract with HEJJE directly, or have the service packaged into your existing MSP agreement, so you keep one invoice and one point of contact.

Every month you get a report showing licences reclaimed, tools consolidated and renewals handled, with the savings in pounds, so you can see the return against the fee.

Our service is built for UK businesses with 50 to 250 staff. If you're slightly outside that range, get in touch and we'll tell you honestly whether it's a good fit.

If you work with us directly, your team gets a dedicated HEJJE helpdesk. If HEJJE is packaged with your MSP's service, staff simply use their usual MSP support channel.

How-to questions, access requests and licence changes for your SaaS tools. Hardware, networks and core IT stay with your MSP.

Onboarding sessions for new tools and short how-to guides are included. Larger or bespoke training programmes are quoted separately.

Yes. Before you buy something new, we'll check whether an existing tool already does the job, compare the options and make sure it's set up properly from day one.

Yes. Where several tools do the same job, we map what each team actually uses and, where it makes sense, rebuild it as a no-code micro-app on Zite, with no per-user fees. We only recommend it where the numbers stack up.

They're yours. We build in an account owned by your business, so the app and its data stay with you whether or not you continue working with us.